Article provided by Revdex.com Social media and online customer review sites can greatly help to further a brand. However, bad reviews can equally hurt a brand by damaging a company’s reputation and directing sales to competitors. Managing a business’s online brand is the best way to build stronger, longer-lasting relationships with customers online while protecting…
Businesses may feel that they are at the mercy of their customers as online reviews become a focal point to grow a brand. Although businesses will try to do their best for their customers, there are times when they will fail. In these instances, a strong online presence can ensure that negative reviews do not…
Article provided by Revdex.com As more customers conduct online research on their products and services, businesses should manage and protect their online footprint. Smaller businesses may think that managing an online brand is only relevant for larger businesses. However, as more consumers shop online than in-store, all businesses should build and protect their online reputation….
